Attendee Guide

This is a Guide for the Attendee at TGI Film Festival: almost everything you need to know, so you can enjoy your time at the Festival. If you have other information you need, don’t hesitate to send us an email, using the email address at the bottom of the Home Page.

Location

The Main Venue where you can find the Reception Desk  will be at the Multipurpose Hall (Sala Polivalentă) în Dumbrăvița, Timiș, Romania. There you will find the Video Gaming Area, Board Gaming Area, Photobooth and Green Screen Photo Area, LARP Area, Room LARP location, “Water dancing” Workshop Area, “How to make a film with your smartphone” Workshop location, Miltos Yerolemou Photo Ops location.

Secondary venues will be The Day Center – “Centrul de zi” (where all the program items with Guests of the Festival will take place) and The Dinning Hall at the High School (Școala Gimnazială), where the film screenings will take place.

In the weekend before the Festival, there will be a before festival event, a drive-in cinema in the parking lot of the Multipurpose Hall.

Who is the Guest of Honour at TGIFF?

Guest of Honour is the British actor Miltor Yerolemou. Please read the web page with all the information about him at

https://festival.galactic.one/miltos-yerolemou/

Who are the Special Guests?

Special guests are:

  • Rachael Kelly (Northern Ireland), Fantasy author and founder of cinepunked.com
  • Dragic Rabrenovic (Montenegro), main organizer of Refesticon, the biggest Fantasy Festival in Eastern Europe
  • Adrijana Rabrenocic (Montenegro), main organizer of Refesticon, the biggest Fantasy Festival in Eastern Europe
  • Miroslav Lakobrija (Serbia), founder of FS Film Festival.
  • Jovan Ristic (Serbia), founder of FS Film Festival.

What is the program of the Festival?

TGIFF is open two days:

Saturday 30th of May 2020, from 10.00 to 22.00 (including the Star Gaze Event). The reception opens at 9.00 a.m. and we encourage you to come earlier  to get you access bracelet.

Sunday 31st of May 2020 from 10.00 to 18.00. The Award Gala and Official Dinner will start at 19.30 and the access can be granted only with special invitation.

What is the schedule of events for TGIFF?

You can consult the schedule of TGIFF on the Home Page or in the PDF file available for download (Click here).

The schedule is available separately for the three venues of the Festival: Multipurpose Hall, Day Center and Dinner Hall.

What about the tickets?

You will need the tickets, printed or in electronic form (received by email and printed by you at home) to gain access to the Festival. Come with the tickets at the Registration Desk, in front of the Multipurpose Hall. The Reception is open from 9.00 to 17.00, both days.

Please come with some ID with you, because if there are problems, we need to sort them out using your ID.

You will present you ticket at the Reception and get in return a colored access bracelet, depending of the kind of ticket you have. The bracelet is mechanical and water resilient, but please do not tamper with it.

You must wear the bracelet all the time during the event. If you rip or destroy you bracelet, you lose the access right. The bracelet in NOT transferable to other person.

Access in the venues

In order to access to the venue, you will need to present your bracelet. Any other situation will be redirected to the Registration Desk.

The rule for access in the venue is “First come, first served”. If the venue capacity is smaller than the attendees at that time, the access will be restricted.

For organizing purpose, a queue will be formed before the event, if the situation will request this. Please come before the event and take a place in the queue, in order to be sure that you will get access to that particular event you need to see.

When inside the venue, if there are seats, please observe the reserved ones, for mobility, hearing and visually impaired, for VIP ticket holders, for Guests and other categories. Do not take a seat in the reserved section, unless you are one of the categories above.

The only free access will be at the before event of the Festival, in the previous weekend, at the drive-in cinema and at the Star Gaze, both taking place in the parking lot of the Multipurpose Hall.

The ticket in not in my name. What can I do?

Unfortunately, the tickets are nominal and cannot be transferred to other persons.

How to get to the venue?

For multipurpose Hall, use Google Maps, click here.

For Day Center, click here .

For Dining Hall, click here.

Where do I park?

Because the Multipurpose Hall will be used for the Festival needs, please find a parking place in the center of Dumbravița or on the nearby streets and walk to the venues.

Is there a public transport access?

Yes, you can arrive in the center of Dumbravița from Timișoara using M14. Please get details at http://www.ratt.ro/

You descend at K. Zoltan station (Mayor House in the center of Dumbravița) and from there there is a 7 minutes walk to the Multipurpose Hall.

Do parents have to accompany children?

All children under 17 years old must be accompanied by a paying adult.

One paying adult can be accompanied by a child under 10 years old, who will get free access to the festival.

Children between 10 and 17 years will pay a full ticket.

What are my options for hotel accommodations?

You can find Hotels or Hostels in Dumbravița, but the rooms are available in small numbers. We advise to get accommodation in Timișoara, early booking will be required in order to get a room.

You will get information about our partners accommodation facilities in our newsletter.

Photo Ops

For details regarding the Miltos Yerolemou Photo Ops, please consult this webpage. You must pay for a ticket in order to get Photo Ops access. Click here.

Autographs

For details regarding the Miltos Yerolemou Autographs, please consult this webpage. You must pay for a ticket in order to get Autograph access. Click here.

Program panels

These panels will take place in the 30th of May in Day Center.

Please follow our Courtesy Policy and understand how we handle our event when participating at Program panels in the public section (click here).

The panels are 50 minutes long, will include discussions and Q&A sessions.

In the breaks between panels (10 minutes), you will be required by the programming coordinators to leave the room.

Are there activities for children?

Yes, we have a Children’s Area, for children under 10 years old. The will be specialized personal and suitable activities for children.

The child must attend the Area for a maximum of one hour. You must submit some information for special situations, as the children name, your name and phone number, in order to be contacted if needed.

Please take notice of the Children’s Area program when leaving a child.

Do you need volunteers?

Yes, we do! Please check our Volunteers Page at

https://festival.galactic.one/volunteers/

What about the health hazard when attending large events?

The month of May is not a usual time for the flu. Even so, please take the basic hygiene measures:

  • be sure to wash your hands as often as possible and use hand sanitizer regularly, especially before eating in our Space Food Alley
  • do not touch your eyes and mouth with your hands
  • please cover your mouth when you cough or sneeze, especially when you are around other people
  • if you get sick, please stay at home in order to protect others for getting the disease

I have Accesibility needs…

Please contact in advance our Organizing Team, using the email at the bottom of the Home Page.

When arriving at the Festival, please contact our Accessibility Services Coordinator at the Reception.

You will have seats reserved in front of the venues. You will have a special phone number to call, in case of need.

Please note that we cannot provide team members to be with you at all time.

TGIFF requests that you understand that we are a non-profit, volunteer-run Film Festival with a very limited budget, and so we have to work entirely within the scope of what we can afford for extended accessibility services. We will do everything we possibly can to make sure you enjoy your visit.

Your event is in English and I do not know the language

This means that a friend of yours is reading this right now. He will advise you to use our WiFi App to receive the Romanian audio translation using you smartphone.

Please note that the translation will be available at Dinner Hall in the first day and at the Day Center, for the Program Panels, all day in the 31st of May.

Can I support TGIFF?

Yes you can! TGIFF is organized by an NGO, “Asociația pentru Educație Complementara”. Any donations are welcomed. Please contact us by email, present at the bottom of the Home Page.

Do I need cash?

Yes. In the Main Venue, at the Multipurpose Hall, there be some payed services, like Photoboot, Green Screen Photo, Magic Mirrors Photo. You will need cash to pay.

Also, in the Space Food Alley you will need cash, because not all vendors have POS’s.

Can I cosplay at TGIFF?

ABSOLUTELY!!! Costumes at the Festival are welcome, encouraged, and beloved, and are welcome in all areas.

Of course, cosplay is not required and the vast majority of our attendees are in regular street clothing – so don’t feel bad if you don’t cosplay, just enjoy the wonderful costumes, if you encounter them.

Where can I grab a meal/drink/snack?

You can use the bar in the premise of the Multipurpose hall or visit the vendors in the Space Food Alley.

Also we encourage you to get meals and drinks or coffee in Dumbravița. We will recommend our partners locations in the newsletter.

Can I video anything at TGIFF?

Video recording/video streaming is NOT ALLOWED in Day Center and Dinner Hall locations. We will try our best to live stream as much as content we can, on YouTube.

Also, photography and video recording are not allowed in Workshops, Autograph sessions and Photo Ops.

Photography and videotaping in other locations of the Festival are permitted and encouraged , provided that subjects being videotaped consent to it and provided that it does not disrupt events or the flow of foot traffic. So make your selfie shine on your preferred Social Media Channel!

If any convention guest or staff member request that videotaping of a particular item (such as autograph sessions or photo ops) be discontinued, attendees must comply with this request immediately. Please visit our Convention Policies page for more information.

Are there other rules I need to be aware of?

Yes, please read our Policies page where you find detailed information about our policies against harassment, our courtesy policies and much more.

TGIFF will not tolerate harassment, bullying, threats or violence in any form. We will deal with this directly and swiftly including canceling the perpetrator’s access (permanently) and referring to the proper legal authorities. Please go to our Reception Desk or any Staff member for help!

The possession of controlled substances, possession of alcohol by anyone under 18, possession of weapons or other contraband, etc., will be referred to law enforcement.

We have a very specific courtesy policy: do not bug guests during their down time; do not annoy fellow festival attendees with talking during events or taking cellphone calls/letting your cellphone ring during panels; please take crying babies/children out of program rooms, etc. Access bracelets must be presented if asked by a staff member or local police.

What do I do if I have other questions or if urgent issues arise, including complaints of harassment?

Please go to Reception Desk, located in the front of the Multipurpose Hall or ask any Staff member for support.

We hope this guide helps you navigate our Festival a little better – and of course we would love to hear your feedback. Contact us and let us know if you have any other suggestions or questions!